in Blog, CompenSafe, Software Updates by Kelley Mangel

Tips for Using the New CompenSafe Help Chat

Live chat in CompenSafe is now embedded in the Help icon. Below is a quick reference guide for initiating live chat and for finding helpful articles in our Knowledge Base.

1. Click Help icon in bottom right-hand corner,

2. Enter a keyword related to your question,

3. Select a Knowledge Base article or click Live Chat,

  • If a Knowledge Base article is clicked, you will be brought to the article directly in the Knowledge Base.

  • If Live chat is selected, see step 4.

4. Enter your question in the Message box,


5. Click Start Chatting to initiate chat.

We hope you find this new embedded chat tool helpful. If you need further assistance, please contact us at

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